01 Why we work with service providers
Knovit works with carefully selected third-party service providers to help us provide, secure and improve the Service. Depending on the feature you use, these providers may process personal data on our behalf.
The table below describes the main service providers we currently use, what they help us with and the types of information they may process.
02 Our current service providers
| Provider | What they do for Knovit | Data they may process | Location |
|---|---|---|---|
| Clever Cloud SAS (France) | Cloud hosting: application servers, PostgreSQL database, Redis, daily backups | All account information, user content, connected-service data, derived data | France |
| Google LLC | AI processing through the Gemini API | Content and connected-service information required to provide AI features | Global |
| OpenAI | Fallback AI processing, used only if the primary Gemini models are unavailable | Content and connected-service information required to provide the relevant AI feature, only when the fallback is used | United States |
| Cloudflare, Inc. | DNS, TLS and traffic protection | IP address, request metadata and content in transit | Global |
| Stripe (Stripe Payments Europe, Ltd. for EU accounts) | Subscription payments on knovit.com (at launch) | Subscription and transaction information | Ireland / United States |
Effective date: 10 September 2026. The categories of providers that may receive each type of personal data are also described in our Privacy Policy.
03 Transfers outside the EEA
Where a service provider processes personal data outside the European Economic Area (EEA), we use appropriate safeguards as required by applicable data protection law. These may include the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses.
04 How we work with service providers
We only use service providers that we consider appropriate for the services they provide. Where they process personal data on our behalf, their processing is governed by our contractual arrangements and applicable data protection requirements.
05 Changes to this list
We may update this list as our service providers change. The effective date above shows when the list was last updated.
For more information about how Knovit processes personal data, please see our Privacy Policy. Questions: [email protected].